3 Chamberlain St. Campbelltown NSW 2560

FOCUS Connect

Any Questions?

Call (02) 4627 1188
Home Care Packages (HCP)

Home Care Package Services (HCP) Provider

Tailored Home Care Services for Home Care Packages Level 1, 2, 3 and 4

FOCUS Connect is a registered home care package provider with My Aged Care, offering support to seniors to maintaining their independence allowing individuals to live safely and comfortably in their own homes.   

Your Home Care Package

Understanding The Breakdown of Funds

A Home Care Package entails a government allocation of a predetermined amount of funding, varying based on the package level.

Level 1 Level 2 Level 3 Level 4
HCP annual funding as per the Australian Government Department of Health and Aged Care *These figures are up to date as of 1 July 2023 $10,271.10 $18,063.85 $39,310.50 $59,593.55
Approximate hours of support per fortnight after Care Management and Package Management fees (based on weekday direct care services) 4 hours 7 hours 15 hours 23 hours
a woman is giving an elderly woman food while they are sitting on a couch

This sum is distributed across three key categories:

  • Package Management

    Package Management includes the ongoing administration to ensure effective delivery and operation of your Home Care Package. Our team offers a professional and responsive service to ensure your needs are met. 


    Package management service include:

    • Preparing monthly statements 
    • Managing packaging funds on your behalf
    • Undertaking compliance and quality assurance

  • Care Management

    Consistent with FOCUS Connect core values, we are committed to having a person-centered base approach to care. Our highly trained staff maintains regular contact with you to coordinate services and maximise your budget. 


    Care management services include:

    • Regularly assess the person’s needs, goals and preferences 
    • Review their home care agreement and care plan 
    • Ensure their care and services align with other supports 
    • Partner with the person and their families or carers about their care 
    • Ensure their care and services are culturally safe Identify and address risks to their safety, health and well-being.

  • Funds for Services Expenditure

    These are the funds used to receive the services and items needed to remain independent and live well at home.  Your approved home care provider will receive the allocated funding directly, intended to cover the costs of care services based on your Aged Care Assessment. 


    Subsidies can be utilised for a range of services, including:

    • Personal care
    • Social support
    • Transportation
    • Meal preparation
    • Continence management
    • Allied health
    • Therapy
    • Nursing care
    • Telehealth
    • Aids for dexterity and mobility
    • Assistive technologies
    • and other equipment and aids, such as minor home modifications.

FOCUS Connect's Home Care Package provides the necessary support for you to make informed choices about the care and services you receive, manage your funding and help set and achieve your goals comfortably.


Our care team will take the time to understand your needs before assisting you in creating a personalised support plan. Committed to a person-centered approach, our trained staff will maintain regular contact with you, coordinating services and optimising your budget.

Home Care Package

FOCUS Connect Direct Care Services

Regardless of your Home Care Package level, FOCUS Connect can provide caring and flexible services tailored to your needs. 

Personal Care Services

FOCUS Connect provides Personal Care support across Macarthur, South West Sydney and North Sydney for those with a Home Care Package. At FOCUS Connect, our support is designed to elevate your independence, providing the confidence and dignity to navigate daily routines assisting you in essential tasks such as showering, dressing and taking medication.

Transport Services

If you reside in Macarthur and South West Sydney and are unable to drive for any reason, FOCUS Connect can provide accompanied and unaccompanied Transport Services for medical appointments, paying bills, social events, activities and shopping. Whether it's for a one-off event or a regular activity included in your care plan.

Cleaning & Household Tasks 

Your home care worker is dedicated to assisting you with tasks that require support, allowing you to continue to live safely and independently in your own home. FOCUS Connect services throughout Macarthur, South West Sydney and North Sydney may include vacuuming, dusting, laundry and meal preparation.

In-Home Flexible Respite

FOCUS Connect provides Flexible Respite services in Macarthur and South West Sydney, offering various options such as day and overnight respite at home to provide essential breaks for carers.

Social Support

FOCUS Connect's Individual Social Support services provide companionship at home, along with transportation and accompaniment to various activities like going shopping.

Nursing

FOCUS Connect Nurses provide comprehensive health support at home, offering services such as wound care, medication assistance, general health assessments and educational resources for improved self-management.

Home Care Package

Coordinated Care and Services

As part of our care management we include coordinating care and services that will help you deliver on the goals you identified in your Care Plan.

Lawns and Gardens

FOCUS Connect can arrange both one-time and ongoing gardening services, providing support such as lawn mowing, pruning, weeding, and other essential tasks to maintain your outdoor spaces.

Home Modification and Maintenance

Common modifications to enhance safety and accessibility include installing handheld showers, grab bars, raised toilets, level access showers, wheelchair ramps, widened doorways and other adjustments to support mobility and safety.

Meals

This can encompass assistance with meal preparation, accommodating special diets for health, religious, cultural, or other reasons as well as meal delivery services (excluding the cost of food).

Allied Health Services

FOCUS Connect boasts an extensive network of reliable service providers, enabling us to connect you with the specific health professional you require. This includes Podiatry, Speech Therapy, Pain Specialist, Psychology, Occupational Therapy, Physiotherapy and more.

Home Care Equipment

FOCUS Connect can assist in procuring essential equipment and aids for your daily life, from shower rails and chairs to bathroom and toilet aids, crutches, orthotics, walking sticks, frames, lifting ramps/devices, and wheelchairs. We also facilitate the procurement of health management aids at home, including personal alarms, blood sugar monitors and compression garments.

Share by: