Home Care Packages (HCP)

Home Care Packages South West and Northern Suburbs of Sydney

If you need support to live independently at home, you may be eligible for a government-funded Home Care Package. FOCUS Connect, a not-for-profit and approved My Aged Care Provider, serves South West Sydney and Northern Sydney suburbs, providing services under the Home Care Package to eligible recipients.

About Home Care Packages (HCP)

Home Care Packages provide government funding to help older Australians access essential home care services. These funds support services and products that help you live comfortably and safely at home.


Home Care Packages are available in four levels, with each level based on assessed care needs. Each individual receives an annual budget, which is managed by a Home Care Package Provider who organises, administers, and coordinates all necessary services on your behalf.

A carer reassuring an elderly patient.

As of 1 July 2024, Home Care Packages offer the following annual support:

Level 1 - basic care needs Level 2- low care needs Level 3 - intermediate care needs Level 4 - high care needs
Annual funding *These figures are up to date as of 1 july 2024 $10,588.65 $18,622.30 $40,529.60 $61,440.45
Approximate hours of support per fortnight (based on weekday direct care sevices) 4 hours 7 hours 15 hours 24 hours

How Home Care Package Funds Are Allocated

Home Care Package funds are distributed across three main categories. Package management, care management and service expenditure.

  • Package Management

    Package Management includes the ongoing administration to ensure effective delivery and operation of your Home Care Package. 


    Package management service include:

    • Preparing monthly statements 
    • Managing packaging funds on your behalf
    • Undertaking compliance and quality assurance

  • Care Management

    Care Management includes your initial assessment and the development of your care plan, created in consultation with you and your chosen friends or family to address your needs and goals. It also covers annual reviews and minor updates to ensure you continue receiving the appropriate home care services.


    Care management services include:

    • Regularly assess the person’s needs, goals and preferences 
    • Review their home care agreement and care plan 
    • Ensure their care and services align with other supports 
    • Partner with the person and their families or carers about their care 
    • Ensure their care and services are culturally safe Identify and address risks to their safety, health and well-being.

  • Expenditure of Funds for Services

    These are the funds used to receive the services and items needed to remain independent and live well at home.  Your approved home care provider will receive the allocated funding directly, intended to cover the costs of care services based on your Aged Care Assessment. 


    Subsidies can be utilised for a range of services, including:

    • Personal care
    • Social support
    • Transportation
    • Meal preparation
    • Continence management
    • Allied health
    • Therapy
    • Nursing care
    • Telehealth
    • Aids for dexterity and mobility
    • Assistive technologies
    • and other equipment and aids, such as minor home modifications.

FOCUS Connect Home Care Package (HCP) Services

FOCUS Connect is an approved Home Care Provider for levels 1 to 4, offering support to Home Care Package recipients in South West Sydney and Northern Sydney. We provide Care Management and Package Management services to maximise the value of your Home Care Package. After approval, a local coordinator from FOCUS Connect will help you set up and manage the services you need. We prioritise your preferences, goals and needs, giving you control over your package budget. Our services include personal care, cleaning, nursing, allied health, home maintenance, assistive technology, transport, and social support.


As a not-for-profit organisation, we prioritise people over profit with a person-centred approach. Our trained staff will maintain regular contact with you, coordinating services and optimising your budget.

A nurse is giving an elderly woman a high five while playing chess.

How People Are Using FOCUS Connects

Home Care Package (HCP) Services 

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Domestic Assistance

Support with domestic chores to help you manage everyday activities in a safe, secure, and healthy home environment. Learn more about domestic assistance.

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Personal Care

Support to help maintain hygiene and grooming standards, including assistance with medication, showering, dressing, and toileting. Learn more about personal care support.

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Nursing

Nursing services include wound care, medication assistance, general health assessments, and educational resources to enhance self-management. Read more about nursing.

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In-Home Respite Care

Support designed to maintain the care relationship between carers and those they care for, allowing regular carers to take a well-deserved break. Find out more about respite services.

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Transport

Transport services facilitate community involvement, including social outings, shopping trips and appointments. Read more about transport support services.

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Social Support

Engage in community life and feel socially included with companionship at home or during outings, as well as connections to local interest groups. Learn more about social support.

Coordinated Care and Services

As part of our care management we include coordinating care and services that will help you deliver on the goals you identified in your Care Plan.

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Lawns and Gardens

FOCUS Connect can arrange both one-time and ongoing gardening services, providing support such as lawn mowing, pruning, weeding, and other essential tasks to maintain your outdoor spaces.

a person in a wheelchair is going up a wheelchair ramp.

Home Modification and Maintenance

Common modifications to enhance safety and accessibility include installing handheld showers, grab bars, raised toilets, level access showers, wheelchair ramps, widened doorways and other adjustments to support mobility and safety.

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Meals

This can encompass assistance with meal preparation, accommodating special diets for health, religious, cultural, or other reasons as well as meal delivery services (excluding the cost of food).

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Allied Health Services

FOCUS Connect boasts an extensive network of reliable service providers, enabling us to connect you with the specific health professional you require. This includes Podiatry, Speech Therapy, Pain Specialist, Psychology, Occupational Therapy, Physiotherapy and more.

drawing of a cane

Home Care Equipment

FOCUS Connect helps procure essential equipment for daily life, including shower rails, crutches, orthotics, walking aids, lifting devices, and wheelchairs. We also assist with health management aids like personal alarms, blood sugar monitors, and compression garments.

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Need Support or Know Someone Who Does?

If you need support, call us at 02 4627 1188 or contact us via our online enquiry form, and we will get back to you shortly to discuss your needs and how we can assist you. If you know someone who could benefit from our services, refer them to FOCUS Connect to help them receive the support they need and deserve.

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