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Emergency Relief (ER)

South West Sydney Emergency Relief 

Emergency relief provides immediate support to meet basic needs during financial crisis or hardship.

FOCUS Connect, located in Campbelltown, assists residents across South West Sydney and the Macarthur region. We specialise in culturally sensitive services that respect and address the unique cultural and social needs of Multicultural, Culturally and Linguistically Diverse (CALD) and First Nations communities.  No citizenship or residency requirements are needed.

From Hardship to Hope

Creating Pathways to Prosperity 

If debt is piling up, you are struggling to pay rent, buy food for your family, or feel overwhelmed by your financial situation, know that help is within reach.


FOCUS Connect, located in Campbelltown, is here for you, the residents of South West Sydney and the Macarthur region. We understand the unique cultural and social needs of Multicultural, Culturally and Linguistically Diverse (CALD), and First Nations communities. Our bilingual team is ready to provide practical, accessible support to help you navigate financial challenges and regain stability.


Our Emergency Relief program is not just about immediate assistance. It's about preserving your dignity, empowering you, and promoting long-term stability. It's about giving you the tools to overcome your current financial challenges and build a brighter future.

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Emergency Financial Relief Program

Comprehensive Support and Services

Affording basic necessities, such as medical supplies and everyday essentials, can be challenging for those facing financial hardship. Emergency relief is available to support individuals and families in need, enabling them to prioritise their health and well-being.

Immediate Financial Assistance

Financial aid for essential items, including utility bills, rent, medicine, transport, and food.

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Case Management

Assessments that connect individuals to tailored support, stabilising their financial situation.

Utility Assistance

Payment support for energy, water, and telecommunications bills.

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Financial Services

FOCUS Connect provides access to no-interest loans (NILs) for safe and affordable credit, along with budgeting education to empower individuals in managing their finances effectively.

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Dignity and Self-Reliance

Culturally inclusive services empowering clients while maintaining dignity.

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Integrated Referrals

Holistic pathways to address root causes like housing instability and complex challenges like domestic violence, family conflict, and mental health support.

Who We Assist

FOCUS Connect's Emergency Relief program provides essential support for individuals and families facing financial hardship. Assistance is available for those unable to pay their bills or at immediate risk of financial instability. Our bilingual staff deliver accessible and culturally sensitive services, eliminating barriers for Multicultural, Culturally and Linguistically Diverse (CALD) and First Nations communities. External translation services further enhance accessibility, ensuring inclusive support for all.

Map of Sydney South West, Macarthur and Northern Suburbs of Sydney - FOCUS Connect Service Areas
Map of Sydney South West, Macarthur and Northern Suburbs of Sydney - FOCUS Connect Service Areas

Need Support or Know Someone Who Does?

If you need support, call us at 02 4627 1188 or contact us via our online enquiry form, and we will get back to you shortly to discuss your needs and how we can assist you. If you know someone who could benefit from our services, refer them to FOCUS Connect to help them receive the support they need and deserve.

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