About Us

FOCUS Connect

FOCUS Connect (Macarthur Diversity Services Initiative Ltd T/A) has supported the local community for more than 40 years. We are a registered, not-for-profit charity that offers practical help and support services to the disadvantaged and marginalised Multicultural, Culturally and Linguistically Diverse (CALD), and First Nations communities. FOCUS Connect seeks to ensure our organisation and services are relevant and accessible.

FOCUS Connect

A Collaborative Force for Positive Impact

Our team is a dynamic blend of full-time, part-time and casual staff, alongside dedicated volunteers, all under the governance of a volunteer Board of Directors. Each team member brings a diverse range of experiences and qualifications, and together, we form a united force. Leveraging our collective life experiences, training and expertise, we are committed to creating positive change for the individuals and families we support.

the FOCUS Connect team

Our Purpose

Empowering Diversity, Building Connections

We FOCUS on you, so you can focus on what matters.

Everyone has their own story. We celebrate and value the different experiences, culture and language of each person in our community. Our strength comes from when we create meaningful connections, encourage engagement and support individuals to live their best lives so they can keep contributing to the community around us. At our core is a focus on getting people the support they need, when they need it. Our tailored services are for individual requirements, with a focus on supporting families, parents, youth, seniors and their carers.

Our Values

Guiding Principles for Excellence

Accountability

  • We communicate openly and honestly and mean and do what we say.
  • We create a culture of trust and integrity without fear.
  • We are respectful of each other.

Continuous Improvement

  • We are willing to learn, being flexible, adaptable and open to change.
  • We are open to new ideas and practices through team collaboration, feedback and training for workers and management in compliance and new techniques.
  • We consult with our communities to build resilience to create a better future

Creativity

  • We are open and willing to create and foster new partnerships.
  • We advocate with assertiveness.
  • We support ideas and innovation incorporating leaps of faith and calculated risks.

Diversity

  • We support whole communities by providing an inclusive, diverse quality service.
  • We look for connections through teamwork and collaborative practice.
  • We cater to the changing needs of the community.
  • We do not make judgements or base our opinions on stereotypes but work on goals.

Tailored Services

Aged Care and Community

Based on an integrated service delivery system, FOCUS Connect's programs are specifically tailored through the following broad service areas: Community and Aged Care. These services are extended to individuals, carers and families in the Campbelltown Macarthur region and South West Sydney, with aged care services reaching into Northern Sydney. Embracing diversity, valuing individual needs, and fostering meaningful community relationships lie at the heart of our commitment to serving the community.

an elderly woman is smiling while sitting at a table in a restaurant

Aged Care Services

FOCUS Connect supports older individuals in South West Sydney and Northern Sydney through the Commonwealth Home Support Program and Home Care Packages Program, offering essential care to help maintain independence and provide tailored support.

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two little girls are sitting at a table playing with a puzzle

Community Programs

We offer diverse programs in Campbelltown and Macarthur, supporting families and children, fostering strong family bonds, and building community connections. Our goal is to ensure access to essential support and resources, enhancing the quality of life for all, regardless of circumstances or background.

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Need Support or Know Someone Who Does?

If you need support, call us at 02 4627 1188 or contact us via our online enquiry form, and we will get back to you shortly to discuss your needs and how we can assist you. If you know someone who could benefit from our services, refer them to FOCUS Connect to help them receive the support they need and deserve.

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