3 Chamberlain St. Campbelltown NSW 2560

FOCUS Connect

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Plan Management

NDIS Plan Management Campbelltown

Streamlined NDIS Financial Administration

FOCUS Connect offers NDIS plan management for NDIS participants in Campbelltown. We ensure a stress-free experience by handling the financial administration of NDIS funding. This includes tasks such as paying invoices, maintaining records, submitting claims through the NDIS portal and effectively managing budgets.

What is NDIS Plan Management?

Enhanced Choice and Control

Participants in the NDIS can choose how they want their funds managed, and one of the options is plan management. 


Plan management is a choice for NDIS participants that offers a unique balance between autonomy and support. It allows individuals to have their NDIS funds managed by a professional plan manager. 


Through plan management, participants are given the freedom to focus on achieving their goals while the plan manager handles the complexities of financial administration. This includes processing invoices, managing budgets, and ensuring that expenditures align with the NDIS plan.


Plan management serves as a bridge that provides NDIS participants with the flexibility to use a wide range of service providers while maintaining oversight and control of their funding, without the administrative burden.

a woman is using a calculator while holding a tablet

What Does an NDIS Plan Manager Do?

How Plan Managers Help NDIS Participants

In plan management, the plan manager takes care of various financial aspects related to the NDIS funding. This includes paying invoices, managing budgets, keeping records and ensuring that expenses align with the participant's NDIS plan. 


Aside from these core responsibilities, plan managers also offer guidance and support to help participants grasp the ins and outs of the NDIS. They provide advice on how to effectively use the funding, assist in understanding the funding allocation, and help in planning for future services and supports.


Additionally, plan managers act as a communication bridge between participants, service providers and the NDIS. They can facilitate negotiations and advocate on behalf of the participant when necessary. This comprehensive support allows participants to maximise their NDIS plan's potential while ensuring compliance with NDIS policies and guidelines.

Roles of a Plan Manager

How Our Plan Managers in Campbelltown Can Help You

Paying Invoices

We take responsibility for settling invoices from service providers on behalf of participants. This task is not just about paying bills. It’s also about making sure that the services billed are in line with the participant's NDIS plan and objectives. It's about guaranteeing financial integrity and adherence to the plan.

Budget Management

We diligently monitor and manage each participant's budget to make sure every dollar is spent in alignment with the NDIS plan. This involves strategic planning and forecasting to meet the participant's needs throughout the plan's lifespan and maintain financial sustainability.

Record Keeping

We maintain precise and comprehensive records of all transactions and expenditures related to the NDIS plan. This meticulous approach fosters transparency and accountability, providing a clear trail of fund allocation and usage, which is essential for audits and reviews.

Financial Reporting

We furnish participants with regular statements and detailed reports on their NDIS fund usage. These reports are crafted to offer clear insights into fund utilisation, highlighting efficient use areas and pinpointing opportunities for optimisation.

Claiming from NDIA

We handle the task of reclaiming funds from the NDIA for services and supports delivered to participants. This involves navigating NDIA processes to ensure timely reimbursement, keeping participants' plans well-funded and active.

Advisory Services

In addition to these fundamental duties, we provide advisory services to assist participants in making informed decisions about their care and support. This includes advice on selecting the right service providers, altering their plans, and understanding how different services can contribute to achieving their goals.

Liaison Work

We act as intermediaries between participants, service providers, and the NDIA. This role involves negotiating service prices, resolving disputes, and ensuring participants' needs and voices are recognised and addressed.

Educational Support

We offer information and education about the NDIS, helping participants understand their rights, the intricacies of their plans, and how to fully utilise their funding. This role is key in empowering participants to navigate the NDIS confidently.

Why Choose FOCUS Connect?

The Advantages of Choosing FOCUS Connect for NDIS Plan Management in Campbelltown

Expertise & Dedication

Benefit from our expert guidance and dedicated support. We empower you to achieve your NDIS plan goals with confidence.

Personalised Approach

We tailor our Campbelltown NDIS plan management services to your unique needs. You can expect to receive personalised support every step of the way.

Fast Invoice Payments

We pay your invoices fast, lodge your claims, and more. We help keep your service providers happy and your NDIS plan on track.

Transparent & Accountable

Expect transparency and accountability in financial matters with meticulous records and detailed reports on fund usage.

Streamlined Processes

Our streamlined processes make NDIS plan management a hassle-free experience. This allows you to focus on what matters most.

Friendly & Supportive Team

Our friendly, compassionate, and professional team goes above and beyond to make sure you feel valued and empowered.

Continuous Improvement

We continuously innovate and improve our services to provide you with the highest quality support tailored to your evolving needs.

Proven Track Record

With over 40 years of experience in supporting the local community, we are your trusted partner for reliable, professional support.

NDIS Plan Management FAQs

  • How does plan management work in Campbelltown?

    Plan management in New South Wales operates similarly to other states within the NDIS framework. It involves the management of NDIS funds by a designated plan manager, who handles tasks such as paying invoices, managing budgets, and ensuring compliance with NDIS guidelines.

  • What are the benefits of using a plan management service?

    Utilising a plan management service offers several benefits, including increased flexibility and choice in service providers, reduced administrative burden, access to expert financial guidance, and enhanced control over NDIS funds.

  • How can a plan manager help me utilise my NDIS funds?

    A plan manager can assist you in maximising the utility of your NDIS funds by providing guidance on service selection, budget management, and strategic planning. They handle financial administration tasks and make sure that expenditures align with your NDIS plan goals and objectives.

  • How do I connect with FOCUS Connect plan managers?

    Connecting with FOCUS Connect plan managers is simple. You can reach out to us through our website’s Contact Us page or give us a call on 02 4627 1188 to discuss your needs and preferences with one of our experienced staff.

  • How do I change plan managers?

    If you wish to change plan managers, you can do so by contacting the National Disability Insurance Agency (NDIA) and requesting a change of plan manager. You may also reach out to us, and we can guide you through the process and assist with the transition.

  • Do you provide other NDIS services?

    Yes, FOCUS Connect offers a range of other NDIS services. This includes, but are not limited to, personal care, community transport, social support, and building life skills.

  • Who do you provide this service to?

    Our plan management service is available to NDIS participants living in Campbelltown and the broader Macarthur region, including individuals with disabilities, their families, and carers. We tailor our support to fit the unique needs of each individual, providing personalised assistance and guidance.

  • Where do you provide this service?

    FOCUS Connect offers plan management services across Campbelltown and the broader Macarthur region. Whether you reside in a metropolitan area or a regional town, we strive to ensure accessibility and convenience for all our clients.

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